Shipping policy
At MADRISHI GLOBAL, we aim to provide a smooth and reliable shipping experience for all our customers across India. This Shipping Policy outlines how orders are processed, shipped, and delivered.
Order Processing
- Orders are typically processed within 1–3 business days after payment confirmation.
- Orders are not processed or shipped on Sundays or public holidays.
- In case of high order volumes, processing times may be slightly delayed.
Customers will receive an order confirmation email after successfully placing an order.
Shipping Time
Estimated delivery times may vary depending on your location and courier availability.
Estimated Delivery Timeline
- Metro Cities: 3–7 business days
- Other Locations: 5–10 business days
Please note that delivery timelines are estimates and may vary due to external factors.
Shipping Charges
- Shipping charges, if applicable, will be displayed during checkout.
- We may offer free shipping on selected products or promotional offers.
Order Tracking
Once your order has been shipped, you will receive a tracking ID and shipping confirmation via email or SMS, depending on the contact details provided during checkout.
Delayed Deliveries
While we strive to deliver orders within the estimated timeframe, delays may occur due to:
- Courier service issues
- Weather conditions
- Public holidays
- Natural disasters
- Incorrect shipping information provided by the customer
MADRISHI GLOBAL is not liable for delays caused by third-party courier services.
Incorrect Address Information
Customers are responsible for providing accurate shipping details at checkout.
If incorrect or incomplete address information results in failed delivery, additional shipping charges may apply for re-shipment.
Damaged or Missing Packages
If your order arrives damaged or if any item is missing, please contact us within 48 hours of delivery.
To assist us in resolving the issue quickly, please provide:
- Your order number
- Photos of the package/product (if damaged)
Contact Email:
Delivery Availability
We currently ship across India. Delivery availability may vary depending on the courier service coverage in your area.